Shipping Policy

Thank you for visiting and shopping at BEARISUUU. The following are the terms & conditions that constitute our Shipping Policy. BEARISUUU has the right to amend this shipping policy at any time.

If you have questions about our shop policy, please follow this link: [ here ]

If you are looking for frequently asked questions, please follow this link: [ here ]

 

💜 ORDER PROCESSING

Orders are processed at a first-ordered, first-fulfilled basis and processing times may fluctuate due to convention schedules. 

Fulfillment Time: 3-5 Business Days for Order Processing and Fulfillment

 If you have not received a tracking number within 5 business days, please [ Contact Us ]

💜SHIPPING CONFIRMATION & ORDER TRACKING

After you’ve placed an order, you will receive an order confirmation email. If you did not receive it, please check your promotions or spam folders. From here, please allow time for order processing.

You will then receive a shipment confirmation email notification once your order has shipped (within 3-5 business days). The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to be updated by the shipping service.

It is your responsibility to check the tracking number given to you via the shipment notification to ensure that the package is delivered at a timely manner. 

TRANSIT AND DELIVERY TIMES

USPS Priority  1-3 Business Days
USPS First Class 1-6 Business Days
USPS Parcel Ground 2-8 Business Days

Please note: The above is an estimation from third party delivery services and does not include fulfilment time. 

 

💜 CUSTOMER RESPONSIBILITIES

It is the customer's responsibility to ensure that the order's shipping address is valid and correct. If any mistakes on the shipping address causes the package to Return To Sender, it is the customer's responsibility to pay additional shipping fees for the order to be reshipped.

It is the customer's responsibility to keep track of the shipping status of their order once tracking information has been emailed to them. And the customer is responsible for timely collection of the packages that have been delivered to the shipping address.

 

💜 MISPLACED OR LOST ORDERS

BEARISUUU is not responsible for missing or lost packages delivered through third party shipping services and therefore cannot offer to replace or refund for these orders. Always check with your local post office first to see if the package was misplaced. It is common for the package to arrive days after the tracking's delivery date. Unfortunately, USPS will not accept any claims if the package was scanned as "Delivered".